Thank you for your support for our inaugural 50/50 Art Union Raffle.

 

The 50/50 Art Union is conducted by the Rotary Club of Townsville Inc. as trustee for the Rotary Club of Townsville Incorporated Community Foundation. Queensland Office of Liquor and Gaming Regulation Permit Number: 223509. Permit Issue: 27 August 2021. Closing Date: 5:00pm 3 December 2021. Drawn: 12 noon 27 December 2021 at 16 Cleveland Terrace, Townsville ( 4810. Results published in the Townsville Bulletin 3 January 2022. Winner notified by phone and certified mail. Promotor G Singh, Sturt Street, Townsville Q 4810

FAQs

To purchase a ticket, click on the “Buy ticket” button above on this page, select the ticket product/s that you wish to buy and make payment through our secure Commonwealth Bank CommWeb payment gateway. Following payment you will receive a confirmation email for your purchase along with an image of your ticket/s.

Our website utilises the services of the Commonwealth Bank to provide a secure payment portal for making payment. When paying for the items, you are redirected to a Commonwealth Bank “Commweb” website area. When payment is completed, our website is advised that the payment is successful, automatically issuing you with an email confirmation with an image of your tickets.

When payment is completed, our website is advised of the payment is successful, automatically issuing you with an email confirmation with an image of your tickets.

Some of the most common possible causes of you not receiving your tickets that you can check:

  • Your payment was not completed.  Check your bank records to make sure the payment went through.
  • Your SPAM FILTER redirected your email to your spam folder.  Check your spam folder for your confirmation email. This is the most common reason for not receiving the confirmation email

Other reasons that your confirmation email may not have come through (email us at artunion@rotarycluboftownsville.org.au to check):

  • Your email address may have been input incorrectly. 
  • Your internet service provider has blocked the email for some reason.
  • Something else weird happened

In the event that the confirmation simply can’t get through to you, once we confirm payment was received we will find an alternative way to get your ticket images to you, likely through a manual email.

The email that you received following purchase displays an electronic version of a the art union ticket assigned to your purchase from the website ticket allocation.  The email displays the image just above your billing address.  When you open the email, it requests the ticket image from our website, which can take up to 5 or so seconds to display depending on your internet connection speed.  On some smart phones the ticket sometimes has trouble displaying.  You may not have seen the image if you are trying to read the email from a smart phone or have opened the email without a current or slow internet connection. Try reading the email from a PC if this is an option.

If all of the above fails and you still can’t see the ticket or have not received the email from the website, email us at artunion@rotarycluboftownsville.org.au.  Once we confirm payment was received we will find an alternative way to get your ticket images to you, likely through a manual email or MMS to your mobile phone.

Send us an email at Artunion@rotarycluboftownsville.org.au and we will try to help you with your question.

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